Schick Technologies Frequently Asked Questions (FAQ)

What other digital radiography systems are there?
Currently, there are at least four FDA approved digital radiography sensors on the market in the United States, including Trophy, Regam, Gendex, and Schick.

How do I know which system is best for me?
1. Check out reliability: Ask for references and speak to users
2. Compare cost: Get the package breakdowns and carefully compare
3. Schedule a demonstration in your office and take a real image
4. When testing a system, determine how easy the software is to learn, use, and aid your practice
We are confident that when you have all the facts, your choice will be clear. We encourage you to carefully examine all your options.

What makes CDR different from the other digital radiography systems?
CDR is the first system to provide:

  • Multiple sensors with sizes similar to film and excellent image quality
  • Images with good exposure latitude and high dynamic range (4096:1)
  • Sensors and software which allow for the acquisition of real bitewing images and full mouth series

Is CDR cost effective?
CDR users benefit economically by saving staff time, eliminating the costs of consumable materials, adding efficiency, and providing a value-added service to patients. We will be happy to discuss in detail the positive impact CDR will have on your practice.

It's been my experience that computer products often go down in price over time. Should I wait to buy CDR?
CDR is a money saving investment that eliminates the costs incurred by film, chemicals, and processing. Why not start saving now?

Does CDR completely replace all my films needs?
YES.

Is the diagnostic quality of a digital radiography system as good as that of film?
CDR produces images with a higher dynamic range and signal to noise ratio than film. The overall diagnostic accuracy of CDR is comparable to or slightly better than a perfectly exposed and developed film. In addition to this, CDR has features like zoom, contrast, colorize, and more! - features that make diagnosis easier and more precise. CDR also brings you benefits you don't get from film: up to 90% lower radiation dosage, greater patient satisfaction, and patient education.

Will CDR work with my existing X-ray tube?
The CDR system will work with virtually any electronic X-ray tube that can be set to .04 seconds or less. CDR works without any physical contact with your X-ray source.

What are the minimum hardware requirements for CDR?
The CDR system runs on PC compatible computers with 486 and higher microprocessors, 12 megabytes RAM, and a SVGA display with 1024 x 768 resolution in 256 colors. The computer must have Microsoft Windows 3.1 or higher. We recommend a 420MB hard disk (or larger) for primary storage and a 250MB tape drive for backup. The system also runs on most "clone" computers. The CDR system can utilize many PC compatible peripherals, such as optical disks, CD-ROM and DAT. You can use a variety of input devices such as trackballs, light pens, and foot pedals.

How can I use CDR with my practice management software?
Several software vendors provide integrated versions of their products which allow you to switch from practice management or charting to CDR and back automatically, without having to re-enter the patient information. Contact us for the growing list of these products.

Does CDR work with networks?
Yes. CDR works with server based networks such as Novell®, as well as peer-to-peer networks such as LANtastic®. Networks allow you to take radiographs and view them in more than one room. We will install your network for you, including wiring and CDR components.

How do I determine what system is right for me - a single or multi-user system?
If you have more than one operatory in which you wish to acquire or view X-ray images, you may want to purchase a multi-user system. If you already have a network for other uses, you can install CDR on your present network. Single-user systems come with a cart for easy transport to other operatories. Single-user systems can easily be upgraded to multi-user systems.

Which sensors should I purchase?
The size 2 bitewing sensor is the most commonly used sensor for general practitioners. The size 1 sensor is very beneficial for taking anterior radiographs and for endodontics. The pediatric sensor has been found to be optimal for taking radiographs of children and for special cases where access is severely limited.

How safe is my data with CDR?
The CDR software automatically saves your images as soon as they are accepted. In order to ensure the safety of your data in the event of a disk failure, it is important that you have a data backup system, such as a tape, and that you perform backups on a regular basis.

Will I have to change the way my practice handles radiography?
The CDR system uses the same radiological techniques which you currently use. The system allows you to take the same anatomical areas which you would with film. A set of Rinn XCP style holders as well as bite tab holders are available to assist in positioning.

How do I sterilize the CDR sensor?
The sensors may be cold soaked or gas sterilized. A set of sterile disposable sheaths are available for quick re-use. The sensors cannot be autoclaved or heat sterilized.

How do I train my staff to use CDR?
We provide documentation on both system operation and on radiographic technique, and provide free 800 telephone support for one year with our standard warranty. We also give complete demonstrations at trade shows and study groups. You may also want to consider attending a CDR seminar or purchasing our on-site installation and training package. Regardless of how you begin, repeated use is the most important aspect of successful staff training.



© Copyright 2001, Schick Technologies, Inc.

"CDR", "CDRCam" and "QuickZoom" are trademarks of Schick Technologies, Inc. "Microsoft" and "Windows" are registered trademarks of Microsoft Corporation.

 

 

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Last modified: January 30, 2006